Advancement Officer

Welcome Home Angel

Advancement Officer

Job Description

Classification/Status	Full-time- Salary non-exempt
Reports To	Chief Executive Officer
Department	Fund Development & Advancement
Supervisory Duties	None or event volunteers or interns or any other position
Schedule	38 hours/ week; occasional evenings and weekends
Work Location	Hybrid: In-office on a designated schedule. During remote workdays, employees are expected to be available and responsive via phone, email, video conference, and other approved communication methods during normal business hours.

 

About Welcome Home Angel

Founded in 2007, Welcome Home Angel (WHA) is a nonprofit organization dedicated to creating accessible, functional, and joyful living spaces for individuals and families across the lifespan. Through our ABLE Pathway programs — AdaptAble, AccessAble, and the forthcoming CapAble — WHA transforms homes into environments that support independence, dignity, and quality of life for the whole family. We help families be families.

Position Summary

The Advancement Officer is a frontline execution role responsible for carrying out WHA’s fund development activities, coordinating grant writing and reporting, and supporting communications and outreach. This position works directly with donors, corporate partners, foundations, and community contacts to build relationships, execute cultivation and stewardship activities, and advance WHA’s giving programs — including the ABLE Pathway, Angel Ambassador monthly giving community, and Service Partner corporate program.

This is a nonexempt, hourly position. Strategic direction is provided by the CEO. Hours beyond 40 per week require prior supervisor approval.

Working Geniuses at WHA

Welcome Home Angel uses The 6 Working Geniuses framework to help staff and volunteers discover their natural gifts and thrive in their work. The Advancement Officer role draws most heavily on Enablement — anticipating needs and supporting others throughout a process — and Galvanizing — energizing and mobilizing donors, partners, and volunteers toward action. While WHA does not require the assessment to apply, it is a useful lens for understanding this role. Learn more at workinggenius.com.

Responsibilities

Time allocations below reflect expected distribution across a standard work week.

Responsibility Area	% Time	Key Activities
Fund Development Execution	65%	•        Conduct discovery and prospecting calls with individual donors, corporate partners, and foundation contacts (target: 12–15 calls/month). •        Complete meaningful cultivation visits — in person or virtual — to advance donor and sponsor relationships (target: 7–9 visits/month). •        Maintain regular, personalized portfolio touches across an active prospect portfolio of 40–60 contacts. •        Submit formal gift asks and written proposals following established cultivation cycles (target: 2–4 asks/month). •        Execute stewardship contacts within 48 hours of gift receipt; send impact updates and donor recognition. •        Log all donor activity, contacts, and pipeline moves in the donor CRM same day as the activity occurs. •        Identify and cultivate corporate partners for cash gifts, in-kind material donations, and service contributions in support of WHA projects. •        Support Angel Ambassador monthly giving enrollment conversations and Service Partner prospect development. •        Coordinate event fundraising logistics including registration, giving platform setup, sponsorship fulfillment, and day-of operations. •        Collaborate with the CEO and team on campaign planning, appeals, and donor-facing materials; track campaign performance against goals.
Grant Writing & Reporting	15%	•        Research and identify foundation, government, and corporate grant opportunities aligned with WHA’s mission and programs. •        Coordinate the preparation and submission of grant applications, letters of inquiry, and supporting narratives. •        Maintain a grant calendar tracking deadlines, reporting requirements, and renewal cycles. •        Draft interim and final grant reports in accordance with funder requirements and deadlines. •        Ensure accurate gift coding and documentation for restricted grants in the donor database. •        Communicate grant status and reporting needs to the CEO and relevant team members.
Administrative Support	10%	•        Process gift deposits and prepare documentation for in-house financial reconciliation. •        Enter gifts, update donor records, and ensure accurate coding in the donor CRM. •        Run regular reports on giving trends, portfolio health, retention rates, and campaign performance; use data to identify upgrade opportunities, lapsed donors, and acquisition targets. •        Prepare monthly and quarterly development summaries to inform organizational strategy. •        Participate in weekly team check-ins and monthly CEO meetings. •        Maintain accurate documentation of development activities and assist with other organizational tasks as assigned.
Communications & Outreach	5%	•        Create and schedule social media content that advances donor engagement and WHA’s mission visibility. •        Coordinate donor and stakeholder communications through eblasts and other channels. •        Participate in community events that build WHA’s partnerships and donor pipeline.
Donor Data & Reporting	5%	•        Run regular reports on giving trends, portfolio health, retention rates, and campaign performance. •        Analyze donor data to identify upgrade opportunities, lapsed donors, and new acquisition targets. •        Prepare monthly and quarterly development summaries to inform organizational strategy. •        Support donor segmentation to improve targeting for appeals and stewardship communications.

 

Fund Development Activity Standards

The Advancement Officer is expected to meet the following activity benchmarks. Approximately 80% of fund development hours should be devoted to direct donor-facing activity; the remaining 20% covers CRM logging, reporting, and team coordination.

Activity	Monthly Target	Weekly Target	Notes
Discovery / prospecting calls	12–15	3–4	Warm, relationship-based — log in CRM same day
Meaningful visits (in-person or virtual)	7–9	2–3	Highest-weighted leading indicator
Portfolio touches (email, note, invite)	25–30	6–8	Personalized only; not mass communications
Formal asks / solicitations	2–4	~1	Submit after sufficient cultivation
Stewardship contacts	8–12	2–3	48-hr rule for all gifts received
New prospects qualified or added	2–4	1	Confirm capacity + affinity before adding
Grant applications or reports submitted	1–2	—	Per grant calendar; coordinate with CEO
Donor data reports reviewed/generated	2–4	—	Retention, pipeline health, campaign tracking

 

Portfolio coverage target: at least 80% of active prospects should receive a substantive touch each month. Prospects with no contact for 90+ days will be reviewed with the CEO.

Knowledge, Skills, and Abilities Required

• Genuine passion for WHA’s mission and commitment to person-first, strengths-based engagement with donors, partners, and the communities WHA serves.
• Demonstrated ability to build and sustain authentic relationships with donors, corporate partners, and community members.
• Strong verbal and written communication skills; comfortable representing WHA in one-on-one meetings, small group settings, and community events.
• Organized and detail-oriented, with the ability to manage multiple concurrent tasks and consistently meet activity targets.
• Comfortable working within established systems and processes, including donor CRM platforms and event management tools.
• Ability to run, read, and interpret donor reports and giving data to identify trends and inform strategy.
• Experience with or strong aptitude for grant writing, including narrative development and compliance reporting.
• Proficiency with Microsoft Office Suite; experience with Canva or similar design tools.
• Experience with or aptitude for social media content creation and scheduling.
• Ability to work independently within defined parameters and communicate proactively when priorities shift.
• Comfortable with a flexible work environment (in-office and remote).
• Knowledge of and experience engaging within the diverse communities of the Cape Fear region.
• Reliable vehicle, valid driver’s license, and current car insurance required.

 

Knowledge, Skills, and Abilities Preferred

• Experience in nonprofit fund development, donor relations, event coordination, or corporate partnership development.
• Demonstrated grant writing experience with successful awards from foundation, government, or corporate funders.
• Familiarity with donor CRM platforms such as Bloomerang or similar.
• Experience with in-kind and corporate giving program management.
• Knowledge of or experience working with individuals with disabilities, special health needs, or aging-in-place considerations.
• Experience with website management platforms such as WordPress or SharePoint.

 

Education and Experience

A minimum of two years of experience in a coordination, outreach, donor relations, or community-facing role within a nonprofit or related field is required. A bachelor’s degree is preferred; a high school diploma with at least five years of relevant experience will be considered.

 

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Welcome Home Angel is an equal opportunity employer.